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** BEFORE CONTACTING GRAPHTEC TECHNICAL SUPPORT **


• CONTACT DEALER FIRST for First Level Support, before contacting Graphtec for any technical issues.

TROUBLESHOOTING TIPS and FAQ MENU below is the best reference for solutions to common problems.  
Many issues can quickly be resolved by following these instructions.

VIDEO TUTORIALS TRAINING for all our Models are also available below.

TROUBLESHOOTING TIPS ▼

PRINT & CUT SOLUTIONS:
FC9000 Series - pdf
CE7000 Series - pdf
FC86000 Series

ARMS TEST:
FC9000 / CE7000 - Video
ARMS Test Sheet - pdf
FC8600 Series

Sensor Offset Adjust:
FC9000 / CE7000 - Video
Offset Adjust Test Sheet - pdf
FC8600 Series

Barcode Test: - FC9000 / CE7000 - Video
Factory Reset: - FC9000 / CE7000 - Video
Expanded Contour Cut: - FC8600 Series


Our Technical Support Team is available :
Monday – Friday 8AM pst to 4:30PM pst
Please allow 24 hours response time.


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